The White Petal puts in efforts to give their customers a good shopping experience.We take a lot of care that the product reaches in a perfect condition and stays safe till it reaches our customers.In order to understand the shipping process of our company please review our shipping and delivery policy.
No return/exchange
■ We shall not entertain any exchange or returns for goods once billed to you except damaged in transit..and returned to same courier person.
SHIPPING POLICY:
■ We ship our products through a delivery partner who is outsourced and we also ship only through a standard mode of shipping i.e surface shipping which takes approx 7-10 days.
■ No additional shipping charges for deliveries within India except for states i.e Jammu and Kashmir and Himachal Pradesh,North Eastern states other ODC sectors.
■ For international shipping, please contact us through this phone or mail us
Phone no-9137856069
Mail id-info@thewhitepetal.in
PACKAGING
■ All items are been packed in a very good and careful way so that any damages can be avoided.
■ Our products get packed in with brown box with cushioning and also made weather proof by bubble wrapping and various other styles required as per the product requirements.
■ If the packaging looks opened or tampered with please do contact us.
DELIVERY TIME AND TRACKING
■ Usually it takes 7-10 days to deliver the order to you.The delivery partners will try to deliver the order twice before it comes back to us.
Do let us know your full and exact postal address to avoid any address issues.
■ We will contact you once the order gets dispatched from our space.
PAYEMENT METHODS:
■ 100% advance payment is to be made against delivery.
■ Bank details shall be shared to you once order is placed by you via mail to make payment.
■ Once payment is realised in our account we shall process your order and shall intimate you via mail giving shipment details and invoice copy of it.
■ Value includes GST 12% and delivery charges in India except N.E states/Jammu and Kashmir and Himachal Pradesh .
■ Delivery shall done to only Tier I and II cities where courier services is available .
■ In ODC sector we shall intimate you via mail for additional charges payable by you please make note of it.